Remote Desktop Connection Blocked

Centennial Arts has firewall rules that can automatically block IPs that act suspicious when trying to connect over Remote Desktop. When this happens you will see the following error:

Cause

Our firewall will throw a block for the following reasons:

• Too many connection attempts in a 15 minute span.
• Too many connection attempts in a 24 hour span.

Resolution

1. Browse to What Is My IP Address.
2. Copy the IPv4 address given.
3. Paste the address into an email to support@centennialarts.com.
4. We will then remove your IP from our block list to reopen access for you.