FedEx eCommerce Setup

MagentoLogoFedEx is one of the world’s largest shipping service companies, providing air, freight, and ground shipping services with several levels of priorities. This article provides step-by-step instruction for setting up the FedEx shipping method for your store.

FedEx now uses dimensional weight to determine some shipping rates.

Step 1: Register for FedEx Web Services Production

Create a Test Key to create the option of a printing label.

  1. Go to http://www.fedex.com/us/developer/
  2. Click on FedEx Web Services → Develop and Test
  3. Purple Button → Get Test Key
  4. Fill Out Fields and Continue

You should receive an email with the Test Password and the following as a result:

Required for All Web Services

Developer Test Key

Required for FedEx Web Services for Intra Country Shipping in US and Global

Test Account Number
Test Meter Number

Required for FedEx Web Services for Office and Print

Test FedEx Office Integrator ID
Test Client Product ID
Test Client Product Version

You must create a FedEx merchant account and register for FedEx Web Services Production Access. After creating a FedEx account, red through the production account information page, then click the Obtain Production Key link at the bottom of the page to register and obtain a key. Be sure to copy or write down your Account Number so you will be able to obtain your Authentication Key, Meter Number and Production Password.

Make sure to copy or write down the authentication key. You will need it to set up FedEx in you Magento shipping settings.

Step 2: Enable FedEx for Your Store

  1. On the Admin menu, select System > Configurations. Then in the Configuration panel on the left, under Sales, selecting Shipping Methods.
  2. Click to expand the FedEx section, and do the following:
    1. To activate the FedEx shipping method, set Enabled for Checkout to “Yes.”
    2. Enter an appropriate Title to identify this shipping method during checkout.
    3. Enter the following information from your FedEx account:
      1. Account ID
      2. Meter Number
      3. Key
      4. Production Password
    4. If you have set up a FedEx sandbox and want to work in the testing environment, set Sandbox Mode to “Yes.”

Remember to set Sandbox Mode to “No” when you are ready to offer FedEx as a shipping method to your customers.

Step 3: Complete Package Description and Handle Fee

  1. Set Packages Request Type to the option that best describes your preference when splitting an order into multiple shipments:
    • Divide to equal weight (one request)
    • Use origin weight (few requests)
  2. Select the type of Packaging typically used to ship products from your store. Options include:
    • FedEx Envelope
    • FedEx Pak
    • FedEx Box
    • FedEx Tube
    • FedEx 10kg Box
    • FedEx 25kg Box
    • Your packaging
  3. Set Dropoff to the pick-up method that will be used for delivery. Options include:Regular Pickup – If you have high volume shipments, it can be cost effective to make arrangements with FedEx for regular pickups.Request Courier – You must call and request a FedEx courier to pick-up shipments.Drop Box – You must drop off shipments at your nearby FedEx drop box.Business Service Center – You must drop off shipments at your local FedEx business service center.Station – You must drop off shipments at your local FedEx station.
  4. Set Weight Unit to the unit of measurement that is used in your locale. Options include:
    • Pounds
    • Kilograms
  5. Enter the Maximum Package Weight allowed for FedEx shipments. The default FedEx maximum weight is 150 lbs. Please consult your shipping carrier for more information. We recommend using the default value, unless you have made special arrangements with FedEx.
  6. An optional handling fee can be added to the amount charged by FedEx, which is not visible during checkout. If you want to charge a handling fee, do the following:
    1. Set Calculate Handling Fee to one of the following:
      1. Fixed Fee
      2. Percentage
    2. In the Handling Applied list, choose one of the following methods for managing handling fees:
      1. Per Order
      2. Per Package
    3. Enter the Handling Fee as either a fixed amount or percentage, depending on the method of calculation.
  7. Set Residential Delivery to one of the following, depending on whether you sell Business-to-Consumer (B2C) or Business-to-Business (B2B).Yes – For B2C residential deliveries.No – For B2B residential deliveries.

Step 4: Specify Allowed Methods and Applicable Countries

FedEx Setup
FedEx Configuration

Field Descriptions:

Field: Title

Scope: Store View
Description: The title of this shipping option as it appears in the shopping car checkout.

Field: Displayed Error Message

Scope: Store View
Description: Type a message that is displayed when this shipping method is unavailable for any reason. Keep the default or customize as needed.

Field: Enabled for Check Out

Scope: Website
Description: Enables/disables the FedEx shipping method.

Field: Account ID

Scope: Website
Description: FedEx account ID, provided to you by FedEx.

Field: Meter Number

Scope: Website
Description: FedEx meter number, provided to you by FedEx.

Field: Key

Scope: Website
Description: FedEx account key, provided to you by FedEx.

Field: Password

Scope: Website
Description: Password, provided to you by FedEx.

Field: Sandbox Mode

Scope: Website
Description: To run FedEx transactions in a testing environment, set Sandbox Mode to “Yes.” Options include: Yes / No.

Field: Packaging

Scope: Website
Description: From the list, select the container type that you typically use to package products ordered from your store.

Field:Dropoff

Scope: Website
Description: From the list, select the pick-up method:

Regular Courier – You must call and request a FedEx courier to pick up shipments.
Drop Box – You must drop off shipments at your local FedEx drop box.
Request Courier – You must call and request a FedEx courier to pick up shipments.
Business Service Center – You must drop off shipments at your local FedEx business service center.
Station – you must drop off shipments at your local FedEx station.

Field: Weight Unit

Scope: Website
Description: Select the unit of measurement that is used in your locale. Options include: Pounds / Kilograms

Field: Maximum Package Weight

Scope: Website
Description: The default for FedEx is 150 pounds. Consult your shipping carrier for maximum supported weight. Using the default value is recommended unless you have special arrangements with FedEx.

Field: Calculate Handling Fee

Scope: Website
Description: From the list, select the method to use to calculate handling fees. Options include: Fixed Fee / Percentage

The handling fee is optional, and appears as an additional charge that is added to the FedEx shipping cost.

Field: Handling Applied

Scope: Website
Description: From the list, select a method to use for determining handling fees. Options include: Per Order / Per Package

Field: Handling Fee

Scope: Website
Description: Enter the amount to be charged for a handling fee, based on the method you chose for calculating the amount. For example, if the charge is based on a fixed fee, enter the amount as a decimal, such as 4.90. If the handling fee is based on a percentage of the order, enter the amount as a percentage. For example, if your are charging six percent of the order, enter the value as .06.

Field: Residential Delivery

Scope: Website
Description: Set to one of the following, depending on whether you sell Business-to-Consumer (B2C) or Business-to-Business (B2B):

Yes – For B2C deliveries
No – For B2B deliveries

Field: Send Declared Value

Scope: Website
Description: Set Send Declared Value to “Yes” to include the declared value with the shipment. Options include: Yes / No.

Field: Allowed Methods

Scope: Website
Description: From the list, select the methods of shipment that you support. This depends on your FedEx account, the frequency and size of your shipments, and whether you allow international shipments. As the merchant, you might decide to offer ground shipping only.

Field: Free Method

Scope: Website
Description: From the list, select the shipping method you prefer to use for offer of free shipping.

This shipping method is similar to the regular Free Shipping method, however it is listed within the FedEx shipping options and is identified as FedEx shipping.

Field: Free Shipping with Minimum Order Account

Scope: Website
Description: Set to one of the following:

Enable – Enables free FedEx shipping for orders that meet the minimum amount.
Disable – Disable free FedEx shipping with minimum order.

Field: Minimum Order Amount for Free Shipping

Scope: Website
Description: If you enable Free Shipping with Minimum Order, enter the minimum order amount value in the field.

Field: Ship to Applicable Countries

Scope: Website
Description: Specifies in which countries customers are allowed to use this shipping method.

All Allowed Countries – Customers from all countries specified in your store configuration can use this shipping method.
Specified Countries – After choosing this option, the Ship to Specific Countries list appears. Select each country in the list where this shipping method can be used.

Field: Ship to Specific Countries

Scope: Website
Description: The Ship to Specific Countries list appears when the Specific Countries option is selected. Select each country where you offer shipping by FedEx.

(To select multiple options hold down the Ctrl (PC) or Command (Mac) key.)

Field: Show Method if Not Applicable

Scope: Website
Description: Options include:

Yes – The FedEx shipping option is displayed in the shipping methods list, regardless of whether the order qualifies to use it.
No – The FedEx shipping option is not displayed in the shipping methods list if it is not applicable to the order (for example, if the order weight exceeds the maximum weight amount).

Field: Sort Order

Scope: Website
Description: Sets the sort order value for this shipping method. This value, relative to other shipping methods, determines the displayed order of shipping options in checkout.

Shipping methods are displayed in ascending order based on sort order value. Enter 0 for the top of the list.

 

 

If you have any questions about how to manage FedEx shipping with Magento, do not hesitate to contact our team here at Centennial Arts with the link below!

 
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