Adding Root Certificate in Internet Explorer

Introduction

The error message that will pop up when going to a site will say: “The security certificate was issued by a company you have chosen not to trust. View the certificate to determine whether you want to trust the certifying authority.” The cause of this pop up is that the certificate is not being installed on the browser. In order to fix this problem, refer to the steps below.

 

 

 

Steps to Adding a Root Certificate

 

 

1
Download the Certificate First! To import the certificate into a trusted root, first click on View Certificate.
Microsoft Outlook Webmail Setup: Step 1Click to expand
2
After clicking on View Certificate, DO NOT click on Install Certificate. This option will not import the certificate properly. You will first need to select the Certificate Path tab.
Microsoft Outlook Webmail Setup: Step 1Click to expand
3
Once you click the Certificate Path tab, highlight the Organizational CA, and then click on View Certificate.
Microsoft Outlook Webmail Setup: Step 1Click to expand
4
Now select the Install Certificate button.
Microsoft Outlook Webmail Setup: Step 1Click to expand
5
You are now presented with Microsoft’s Import Wizard. Click Next to continue.
Microsoft Outlook Webmail Setup: Step 1Click to expand
6
Choose the option to Place all certificates in the following store. Then select the Browse button.
Microsoft Outlook Webmail Setup: Step 1Click to expand
7
Within the browse option, select the Trusted Root Certificate Authorities. Then click OK.
Microsoft Outlook Webmail Setup: Step 1Click to expand
8
Your screen should be the same as the picture below. Click Next to continue.
Microsoft Outlook Webmail Setup: Step 1Click to expand
9
Click Finish to complete the wizard.
Microsoft Outlook Webmail Setup: Step 1Click to expand
10
You will be prompted to add the certificate to the Root Store. Your screen my be different than the graphic shown below. In the graphic below the serial number and thumbprints have been blotted out for this public document. Click Yes to continue.
Microsoft Outlook Webmail Setup: Step 1Click to expand
11
Last you will get the notification the import was successful. Click OK. Your certificate should now be trusted on that browser.
Microsoft Outlook Webmail Setup: Step 1Click to expand

 
 
Contact us
 
Facebook
 

Leave a Reply